ALA HILL TRIBE SILVER

RETRURN POLICY

Last updated August 23, 2022

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to use for store credit or an exchange. Please see below for more information on our return policy

 

RETURN

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached and without the loss of weight and the integrity of the original product.

 

RETURN PROCESS

 

To return an item, please email customer service at alawholesalesilver@gmail.com to obtain a Return Merchandise Authorisation (RMA) number and discuss the problems and test the validity of the claims, customer must provide the proof of purchase along with the evidence of damaged or defective product for the refund, and we will be the judge of the final result. The After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase then mail your return to the following address:

 

Ala Hill Tribe Silver.co. LTD

Attn: Return

RMA#

25/3 Loi Kroh Road A.Mueng T. Chang Khan 

Mueng, Chigna Mai 50100

Thailand

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, if the product is damaged or defective as the customer makes a claim , we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed